Terms and conditions of rent
To rent a car with Rentmotors, the driver must provide:
✓ Valid driving license
✓ Valid passport
✓ Credit or debit card for rental payment and deposit*
*Rentals without deposit available with of your consent to assign your credit/debit card details for remote settlements.
Minimum renter age - 21 years old
Minimum driving experience - 2 years
We accept the following methods of payment and making a deposit:
• credit/debit cards (MIR or VISA/Mastercard, issued by Russian banks)
• invoice for companies
• for non-Russian citizens, who don`t have the local credit/debit card, we could approve cash payment, as exclusion, requested prior the vehicle pick-up.
Rentals without a deposit is available with your consent to assign your credit/debit card details for remote settlements. Rentals without customers consent to save credit/debit card details process with standart deposit holding procedure. The deposit will be blocked on the renter's card at the time of car pickup. The exact deposit amount is available when selecting a car during reservation. The deposit is refunded within 18 to 30 business days, if there was no additional expenses for reimbursing police fines or other contractual obligations.
!We do not accept cash payments, as well as electronic, anonymous, virtual, and tokenized payment instruments, including those from mobile applications and mobile devices.
!The bank card must be issued in the renter's name and have an expiration date no sooner than 3 months from the rental completion date.
All services under the contract are paid with 100% prepayment for the entire rental period at the time of contract conclusion.
1 rental day is 24 hours since the car been collected by customer.
Free grace period for car return is 2 hours. If the car is returned more than 2 hours late, the renter will be charged the cost of an additional rental day.
Basic rates include the option of limitation the renter's maximum liability amount (CDW and TP), which is set for each vehicle category and is payable by the Renter in the event of damage to or theft of the car. The exact liability amount is specified at the moment of car selection during reservation and in the rental agreement.
The option to limit the maximum liability amount in case of damage or theft is valid only upon provision of documents (certificates) from the police (state authorities), confirming the occurrence of the insured event/incident/theft.
If certificates regarding damage, accident or theft are not provided, the renter's liability equals the cost of the actual damage inflicted (the full cost of repair or the vehicle's value in case of theft).
In case the renter is not found guilty in the accident and complied with traffic regulations, and there is a liable party with valid OSAGO insurance, the deposit is returned in full.
To reduce the amount of liability for vehicle damage, we recommend to add additional coverage options to reduce the renter's liability.
SuperCover or Super Collision Damage Waiver - an additional service to reduce the liability amount to zero, which is charged to the Renter in the event of car damage, vehicle damage, or theft. The provision of certificates from the State Road Traffic Safety Inspectorate (GIBDD) is a mandatory condition
Glass and Tire Insurance (GT) - an additional service to reduce the liability amount to zero, which is charged to the Renter in the event of damage to the vehicle's glass elements and wheels
Included mileage:
The daily included mileage for rentals in Russia is 250 kilometers. The total mileage for the rental period is calculated by summing up the number of rental days. Overmileage - when you drive more kilometers, thеn included in your rate, additional fee will be calculated to each additional kilometer. Price for 1 additional km is availiable at our web-site, while selecting the vehicle for reservation or in your rental agreement.
Fuel policy:
We provide cars with a full tank, and we expect, that customers return vehicles with a full tank too. This policy known as "full to full" or "same to same". The car must be returned with a full tank too, otherwise Rentmotors will charge missing fuel with a cost of 70 per liter.
Car wash:
Washing the car upon return is not mandatory. In case of heavy soiling or smoking in the cabin requiring chemical cleaning, a fee for chemical cleaning services may apply.
Grace period:
Free grace period for car return is 2 hours. If the car is returned more than 2 hours late, the renter will be charged the cost of an additional rental day.
Driving outside of Russia to other countries is possible with the prior consent of Rentmotors and the payment of a fee, the amount of which depends on the destination country. For additional information, please contact the Rentmotors contact center.
A one way rental is a rental which starts at one location and terminates at another. Availability is a subject of confirmation by Rentmotors. A fee may apply for this service and will be calculated online during your reservation.
• It is prohibited to use the vehicle off public roads, on rough terrain, for crossing water obstacles, or in the forest
• The use of the vehicle in the entrepreneurial activities of the renter or third parties, including as a taxi, is not permitted
• Subleasing and any other transfer of the vehicle by the Renter to third parties is prohibited
• It is prohibited to dismantle or repair the vehicle, as well as to interfere with the vehicle's design or install additional equipment
• Driving the vehicle while under the influence of alcohol, drugs, or toxic substances is prohibited
Detailed information about additional services available on Services page of our web-site. We provide child seats for rent, offer delivery/return services at any address, service for out-of-hours collections and other ancillary products.
An Airport Fee may apply to the rental when picking up the car at the airport.
Additional Driver - The service of adding an extra driver to the rental agreement in Russia is free of charge. To include an additional driver in the contract, their presence is required when processing the rental agreement, and they must meet the requirements for documents, age, and driving experience.
When reimbursing traffic fines, an Administration Fee for fine processing is also applied to the contract - 150 rub per each police fine.